Effectiveness of The ME Online Program to Reduce Medication Errors among Primary Health Care Units in The City Areas of The Thai-Cambodian Border Provinces, Thailand
Abstract
Objective: Medication errors are considered significant issues in public health operations. They are frequently encountered and continuously increasing, particularly in the border provinces of Thailand and Cambodia. This study was a quasi-experimental study conducted in order to examine the effectiveness of the ME online program for reducing medication errors in primary care units (PHCs) in the city areas of the Thai-Cambodian border.
Material and Methods: This study was conducted using a one-group pretest and posttest design by recruiting 36 participants responsible for drug administration through stratified sampling. They received the ME online program for 4 months. This program was designed to address knowledge, attitudes, and practices related to medication errors. The ME online platform was developed using Google Forms and Line official accounts to report and summarize medication errors. Data analysis involved descriptive statistics and paired t-tests.
Results: The findings indicate statistically significant increases in the mean scores of knowledge, attitudes, and practices related to medication errors compared to baseline and 4 months (p-value<0.001). Additionally, the rate of medication errors decreased from 7.4% to 4.5% compared to the baseline and 4 months after implementing the program. The Category B medication error rate was reduced from 7.2% to 4.5%, and Category A from 0.2% to 0.0%. There was a statistically significant reduction in the medication error rates compared to baseline and at 4 months (p-value=0.038).
Conclusion: This ME online program effectively reduced medication errors and could also be integrated for collecting and reporting such events. Furthermore, it could be extended for an implementation in other areas of the Thai-Cambodian border provinces.
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